Businesses where people deliver the service, with 20 to 200 people, more than one site or long hours, and the know-how in a few heads. Kula started in fitness and the same method now models other businesses. These four are model businesses, not customers, built from industry figures and published research.
answered and followed up on the phone, under your rules. In the model that is about 158 hours a week back to the team across four clubs.
Four clubs with long opening hours, about 6,000 members and about 145 people, run on the booking, roster and accounts systems they already have.
See the model →run from a photo sign-off instead of by phone and from memory. In the model that is about 5,900 hours back across the build.
One builder, 60 detached houses on one estate over about two years, one start a week, about 26 trades through each house and about 30 subcontract businesses on the job.
See the model →drafted from one record instead of rebuilt by hand each night. In the model that is about 1,776 hours back across the production.
An independent feature with a budget of about A$7.5M: eight weeks of preparation, 30 shoot days, two weeks of wrap, about 160 people, 22 locations and about 250 suppliers, built from nothing and dissolved sixteen weeks later.
See the model →answered at the station instead of on foot. In the model that is about 300 hours a week back to the same team, for fewer interruptions and more time with clients.
About 100 people on one site: prepress, offset and digital presses, finishing, mailing and despatch, with a job passing through five or six hands and about 250 jobs a week.
See the model →Where the figures come from. These are model businesses, not customers. Every figure is modelled on industry figures and published research. Once we model your business, your own data replaces every one of them. The time is capacity for your team.
Every model is built the way an industrial engineer studies a factory floor: list every role and every task, count how often each one happens, put a time on it as it runs today and as it runs with Kula, and multiply out. For these model businesses the volumes and the times come from industry figures and published research. When we model your business, your own data replaces every one of them before it is used for anything, and the time given back is read from what the team actually moves onto Kula, not from asking anyone to log their day.
The same analysis has not been done yet for these industries. If one of them is your business, talk to us and we will model yours.
The businesses Kula is built for share a shape: people deliver the service, the know-how lives in a few heads, a shared drive and a group chat, and the owner wants to step slowly and carefully.
Shifts, handovers, cover staff and new starters. The people in front of customers, who deserve tools built for the shift they are working.
An ops manual here, a checklist there, the rest in someone’s head. Kula pulls it together, with the business’s consent, into a model of how the place really runs.
Every site run the same way, with head office able to see where a hand is needed without ringing around, and the night shift as well backed as the day.
Tell us a little about your business and we will model yours. Replies come from Phil or Peter.