Who gets access to our data, and how is consent handled?
Kula connects to your systems with your admin’s consent, and reads from them. It does not change classes, instructors or members inside your booking system. Your documents are read with the same consent, and you can withdraw it at any time.
Who sees what?
Each role sees what the role needs, and no more. A team member sees their shift, their duties and their messages. A club manager sees the club. Head office sees every site. You decide who sits in which role.
How long does setup take?
Setup connects your current systems to load your history (24 to 36 months where the system allows), loads your manuals and documentation, and builds the model of how your business works, ready for rollout to your team. How long that takes depends on how many systems and sites you have, and we agree it with you at the start. Your team can use Kula from day one while it is happening.
What if we stop?
You can stop at any time. We remove Kula’s access to your systems and documents, and we purge your business’s data within 30 days of the account closing, apart from the minimal records we have to keep for legal, tax and accounting purposes. The detail is in section 9 of our privacy policy.
Do we have to replace our booking or payments system?
No. Kula works on top of the systems you already run, such as GymMaster, Mindbody, Wix, ClassPass and Stripe.
Can Kula fit the way we work?
Yes. Kula Ops comes with the things every shift needs, with a set of Apps ready to use, and your business can build its own for the jobs particular to it, such as maintenance, community events or commissions. You choose who can open each App, and an App can read from and update the other systems you run, so the team does not have to log in to each one. See Apps.
Is Kula a replacement for staff?
No. Kula backs your team so they spend less time chasing and more time with the people in front of them. Any time it gives back is capacity for your people, never a reason to cut.
What does it cost?
Pricing is set up per business. Book a conversation to find out more. Book a conversation.
Can we try it first?
Yes. Ask Kula a question on a live demo business and see the answers for yourself. No sign up needed.